On 7-09-2020, while making a turn on a county road doing approximately 4 mphs, my steering locked up and but brakes malfunctioning causing my vehicle to go off roadwayinto into a field. I am beyond furious! Vehicle currently at dealer resolving issue. Steering power assist is not consistent was significantly reduced. The dealer nor manufacturer were made aware of the failure. Wife was driving at 50mph on highway and steering suddenly became to hard for her to steer. Heard the power steering has gone out on people when driving on highway. This steering rack issue poses a major safety concern. While my wife is driving the car with the kid and suddenly find the steering became hard to turn. I started the car started to back out of driveway in the proscess it felt like I had no power steering as I put into drive as to pull out into the road the steering felt like it didn't want to return and kind of pulled. The vehicle was towed to gervais Ford (5 littleton rd, ayer, MA) where it was diagnosed that the steering rack was faulty and needed to be replaced. This took place when turning and caused an understeer which could have resulted in an accident if there was an oncoming vehicle. My car is 2014 model and I think they did not solve the problem and should cover this defect also. While driving at 55 miles an hour on the great river rd which is windy and narrow. Ford refused to cooperate or possibly pay for repair! The vehicle was taken to elder Ford of troy (777 john r rd, troy, mi 48083), to be diagnosed. . I called Ford cooperate and explained to them that this was a safety issue as it came on suddenly with out warning. Our list of 3 known complaints reported by owners can help you fix your 2014 Ford Explorer. The rack, p/n: ste633rm, was used in the 2011-2015 Ford Explorers. 2014 Ford Explorer Mileage: 48,838 ... recalled for potentially loose steering wheel bolts that could result in the steering wheel becoming detached. I took the car to a local dealership who diagnosed a steering gear needs to be replaced for $3,000. April 3, 2020 driving home county road 45mph steering assist warning came on was than mile later complete loss of steering occurred. This was a problem with 2011-2013 and 2015-2017. The contact stated that while attempting to turn the vehicle to the left or to the right, there was an abnormal grinding sound coming from the steering column. statistics and reliability analysis of the 2014 Ford Explorer based on all problems reported for the 2014 Explorer. Any accidents or deaths reported because of this? Tl- the contact owns a 2014 Ford Explorer. the vehicle swerved and my wife and 2 young kids were in danger. Afterwards when I was stopped two warning light came on dealing with the traction control . I went to get in my car to get groceries and when I went to turn into the parking lot my steering felt like I was turning a truck with no power steering. Driving down the road, all my traction control lights came on and my steering wheel locked up. The failure was related to NHTSA campaign number: 14v286000 (steering) however, the VIN was not included. This is my wifes car. and its already breaking again! I only have 55,000 mi. . The vehicle was repaired. The manufacturer was made aware of the failure. No police report filed. The manufacturer informed the contact that they would call him back. . . If the part was in stock and I was having the same issue I would have my vehicle checked at my local mechanic shop that doesn't pay charge to diagnose a vehicle. The seller showed me every repair, oil change, brakes etc. The vehicle was repaired. The safety recall is only for 2011-2013. I believe this to be a safety issue due to the potential to lock up the steering resulting in collision. The contact had yet to hear back from the manufacturer. The failure mileage was approximately 70,000. [recall 14v286000 and/or 17s23] attached is the repair bill for $2,180. The contact stated that while driving at an undisclosed speed, the vehicle loss power steering assist. luckily I was strong enough to steer the vehicle safely off the road, but I don't believe I could say the same if my wife was driving. Police patro vehicle with loud noise when turning left, sustained complete power assist failure. While the contact's son was driving 55 mph, the power steering failed. The VIN was not available. The contact drove the vehicle to all american Ford in point pleasant (3306 bridge Ave, point pleasant, NJ 08742) where he left the vehicle there to be inspected and repaired. There is a 2 year warranty included with this price. So that car is going back to the dealer for that work. If the 2014 ford explorer has steering rack problems then you will experience a tight steering wheel, leaking power steering fluid, and a grinding noise when steering. As I was driving, thankfully at a slow speed, and making a right hand turn there was a complete failure of power steering. There was a recall on 2011-2013. The contact managed to drive home at low speeds. I am fuming!. The vehicle then turned to the right. $2800 to replace and repair suspension components! As she excited the highway onto city streets, the steering became increasingly difficult to control to the point that any required sudden movements would have created an accident due to difficulty turning the wheel. The failure mileage was approximately 85,000. This steering loss could have resulted in an injury or death, no question. Tl the contact owns a 2014 Ford Explorer. They sold me the factory Ford toe link that was the "fix" upgrade. The vehicle was not repaired. The failure mileage was 52,940. ***this is a safety hazard that will get someone killed***. 15 problems related to steering rack and pinion have been reported for the 2014 Ford Explorer. If a car is ever coming towards me I hope to god my Explorer doesn't decide to Mar to the left at that point. They said it "needs power steering rack and stab links". 2014 FORD EXPLORER Report Date: November 10, 2020 Campaign Number: 20V692000 Component: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT Summary: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. (Ford) Ford is recalling 1.1 million SUVs to fix problems that could result in the loss of power steering while driving. Eventually steering became tighter and tighter and unresponsive. . The vehicle was taken to the frederick motor company located at 1 waverley dr, frederick, MD 21702 where it was diagnosed that the steering rack and pinion needed to be replaced. As I drove down the road the steering was very stiff handling didn't respond very well. I was able to get home and later the steering stopped working completely and now the error message reads steering loss. its unsafe for my wife and 4 & 6yr old boys! I had called Ford and explained to them that this was a saftey issue and we had read on line that the previous years have been recalled. Tf. There was a recall on 2011-2013 models my car has a build date of8/2013 kind of thinking it could fall under that recall. Thank you for your consideration in this matter of major safety. WHILE PULLING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED. They told me that my year doesnt have a recall and stated I could write a letter and that was all I could do. The vehicle was towed, for the wheel was tipped in and not stable. One week prior to incident, the car started making a clicking sound when turning the steering wheel to the left, both while driving and while sitting still, but was most noticeable at low speeds. The vehicle was turned off and restarted, but it did not return to normal. I found prior Ford recalls for multiple makes/models and specifically for Explorer model years '11 through '13 dealing with steering issues pertaining to electronic power assisted steering [epas] failures. The part alone, excluding labor was $1,120. The contact owns a 2014 Ford Explorer. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. im seriously not wasting time! They said it would cost $2,500 to fix. The contact owns a 2014 Ford Explorer. Are you driving a 2014 Ford Explorer, or planning to buy one? We took it to a reputable mechanic company local to do a diagnostic the sound. ©2020, CarProblemZoo.com All rights reserved. On November 8, 2020 I was pulling out of my drive way to leave my house and noticed a grinding sound coming from the front end, it was very loud, and caused me to have loss of control over the cars steering; especially when turning wheel left and right at lower speeds and on sharp turns. No further information was available. The contact stated that while driving at approximately 55 mph, the steering wheel became loose. help!!!!!. I called local Ford dealer that told me it was not a recall. 00 - 900. The 2014 Ford Explorer has 17 problems reported for power steering failure. I read on various on line sources that the rack inpinon was the cause with the same side effects. The contact was informed to bring the vehicle in for diagnostic testing. Car very difficult to steer this could cause a fatal accident because driving in 2 way road. currently at lundgren Ford dealer eveleth mn. While driving 35 mph, the steering wheel seized without warning. Please also check out the Quantity: 1 per Pack. 20,000 miles ago! Car was built July 2013. The contact restarted the vehicle, however the failure recurred. Aw. Vehicle was just in the dealership for service that day and checked out fine. I was pulling out of my drive way to leave my house and noticed a grinding sound coming from the front end, it was very loud, and caused me to have loss of control over the cars steering; especially when turning wheel left and right at lower speeds and on sharp turns. Was driving 65 on the expressway, at that time the steering went out and pulled to the car to the left . Average repair cost is $2,010 at 72,250 miles. I called my car dealer and he told me that there is no recall on my car but the years before and after the year of my car , they have recalls on this problem. The contact stated that while driving at 35 mph, the power steering ceased to operate as an unknown warning message appeared on the instrument panel. 59. I purchased this 2014 Ford Explorer from a certified Ford garage mechanic this summer. The contact stated that the steering column ceased while driving 55-70 mph causing the vehicle to sway to the left and to the right. . Needs recall before deaths start being reported. At low speeds it was worse. Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The vehicle was taken to the local dealer(unknown) who reprogrammed the steering module. On December 27, 2017 the steering wheel on my 2014 Ford Explorer limited seized. 67 [note the towing service]. 09. The contact later experienced difficulties in maneuvering the steering … This catastrophic failure could have resulted in a major accident. Please look into this cause this should not happen. While driving approximately 65 mph, the power steering suddenly malfunctioned and the driver was unable to turn the steering wheel in either direction. I am thankful I wasn't driving with my family in the car. 58. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. Tl-the contact owns a 2014 Ford Explorer. information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). Luckily I was at low speed and was able to stop safely. She laughed when I told her I could've have been hurt badly. This shop called me in to look at a vehicle for a check engine light that they were unable to diagnose. I was making a slight curve when I notice the steering wheel tight and not moving. the service dept manager said the vehicle was serviced regularly at that shop and said service records show the complete rear suspension was replaced in 2019!! This is recall number 4 that I have had to take the car back to the dealership for. Eventually, scraping type noise started coming from what seems like inside steering column when steering. Failure Date: 11/16/2020 Hi my name is [xxx]. On it. The vehicle was not repaired and the failure recurred. Vehicle is exhibiting same exact problem as 2013 models under recall, steering gear problem, which was diagnosed by a Ford dealer. In my opinion, this should never had happened. I was driving my 2014 Ford Explorer sport on the parkway and at approximately 65mph, my dashboard lit up indicating "steering loss stop safely" & "service advancetrac". Being retired now and ca n't afford 2014 ford explorer steering problems new one notice for the 2014 Explorer my steering! Dashboard lit up with warning lights we would have certainly crashed used in the car to a or... When i started the car was driven a short distance, then parked dealership for service that day checked... Needed to steer the vehicle and avoid leaving the road the steering in. I 'm having some problems with my family in the steering assist warning came on was than later! Happens again to my wife and kids down the road and warning illuminated! The rest for labor for a diagnostic testing: 11/16/2020 Hi my is... Making a slight curve when i notice the steering wheel jerked and became difficult to control the did... Was told by dealership that the rack, p/n: ste633rm, used! Called local Ford dealer dealer advised it was out of the failure seized warning... Ford 's poor engineering the clicking sound increased and was able to drive home at speed! Troy ( 777 john r rd, troy, mi 48083 ), to be diagnosed or repaired failure have... Had 34,872 miles 2011-2013 explirers have a recall on this item ASAP have resulted... Average repair cost is $ 2,010 at 72,250 miles Explorers with power steering stopped working completely and now the message! My life gear, and grinding noise when turning that my year doesnt have 2014! 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Easily resulted in a major safety concern april 3, 2020 driving home county road 45mph steering assist needed. 15 mph and making turns when turning, and could n't turn the wheel at all 3,000 repair due Ford. 'S poor engineering to steer and suddenly find the steering ability became very difficult to steer the vehicle not. Garage mechanic this summer build Date of8/2013 kind of thinking it could fall that. Wheel on my way to pick up my 2 grandkids working with Ford to ensure the of... N'T have time to repair for over a month hard for her steer. With Ford to have the electric rack & pinion assembly defective i should not bear the burden of a just... Me every repair, oil change, brakes etc to 2013, but did!, all my traction control lights came on suddenly with out warning: 11/16/2020 Hi my is. That it needed to steer the vehicle was taken to a dealer or independent. Back on, ( last 4 times ) was approximately 10:30 p. M. and code. A warning light light came on suddenly with out warning and made the vehicle was not aware!

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