The airline will notify customers in advance of their Hawaii trip to let them know what testing options they have locally. While United is in the process of installing new Polaris seats throughout their fleet, the reality is that they have a long way to go. The goal of this approach is to enable United to achieve best-in-class safety performance, exceptional customer satisfaction and United offers the right elements for a great inflight experience. United’s Excursionist Perk on award tickets stretches any award redemptions much farther. We now have the strategy and organization in place to be the best airline in the world – for employees, customers and investors.". But not here at. Low, Twelve Months Ended Next, customers will use the Safe Travels website to upload their negative test results from one of Hawaii's trusted testing partners which must be taken within 72 hours of their departure. "Today, we are talking about what's next for United. A live, listen-only webcast of the conference call will be available at ir.united.com. This new scientifically-based certification is designed to create a recognized, global standard for health and safety across the aviation industry. Your back is gonna hurt. High. This adjustment reflects the difference between the recorded amounts and the present value of future lease payments at inception. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: the duration and spread of the ongoing global COVID-19 pandemic and the outbreak of any other disease or similar public health threat and the impact on our business, results of operations and financial condition; the lenders' ability to accelerate the MileagePlus indebtedness, foreclose upon the collateral securing the MileagePlus indebtedness or exercise other remedies if we are not able to comply with the covenants in the MileagePlus financing agreements; the effects of borrowing pursuant to the Loan Program under the CARES Act and the effects of the grant and promissory note through the Payroll Support Program under the CARES Act; the costs and availability of financing; our significant amount of financial leverage from fixed obligations and ability to seek additional liquidity and maintain adequate liquidity; our ability to comply with the terms of our various financing arrangements; our ability to utilize our net operating losses to offset future taxable income; the material disruption of our strategic operating plan as a result of the COVID-19 pandemic and our ability to execute our strategic operating plans in the long term; general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); risks of doing business globally, including instability and political developments that may impact our operations in certain countries; demand for travel and the impact that global economic and political conditions have on customer travel patterns; our capacity decisions and the capacity decisions of our competitors; competitive pressures on pricing and on demand; changes in aircraft fuel prices; disruptions in our supply of aircraft fuel; our ability to cost-effectively hedge against increases in the price of aircraft fuel, if we decide to do so; the effects of any technology failures or cybersecurity or significant data breaches; disruptions to services provided by third-party service providers; potential reputational or other impact from adverse events involving our aircraft or operations, the aircraft or operations of our regional carriers or our code share partners or the aircraft or operations of another airline; our ability to attract and retain customers; the effects of any terrorist attacks, international hostilities or other security events, or the fear of such events; the mandatory grounding of aircraft in our fleet; disruptions to our regional network, as a result of the COVID-19 pandemic or otherwise; the impact of regulatory, investigative and legal proceedings and legal compliance risks; the success of our investments in other airlines, including in other parts of the world, which involve significant challenges and risks, particularly given the impact of the COVID-19 pandemic; industry consolidation or changes in airline alliances; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; costs associated with any modification or termination of our aircraft orders; disruptions in the availability of aircraft, parts or support from our suppliers; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; labor costs; the impact of any management changes; extended interruptions or disruptions in service at major airports where we operate; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements, environmental regulations and the United Kingdom's withdrawal from the European Union); the seasonality of the airline industry; weather conditions; the costs and availability of aviation and other insurance; our ability to realize the full value of our intangible assets and long-lived assets; any impact to our reputation or brand image; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, as updated by our Quarterly Report on Form 10-Q for the quarter ended September 30, 2020 and our Current Report on Form 8-K filed on the date hereof, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission. 2) A large network is one of the strongest characteristics of the company due to its strong presence in each state of US. United is the first airline among the four largest U.S. carriers to receive the highest possible certification - Diamond - in the new APEX Health Safety audit powered by SimpliFlying. I have gone from silver to platinum status and it really gets good at platinum. In 4Q, responded to Thanksgiving travel demand by adding over 1,400 domestic flights to the November schedule. United recently redesigned its mobile app with new enhancements intended to make travel easier for people with visual disabilities, introduced text alerts for passengers on standby and upgrade lists to reduce person-to-person interaction, and debuted a new chat function to give customers a contactless option to receive immediate access to information about cleaning and safety procedures. Earn 100,000 bonus points ... take advantage of a guaranteed fare when traveling on United Airlines. More than 19.2 million miles were donated by MileagePlus members and 7.6 million miles were matched by United to help organizations providing relief during COVID-19. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "forecast," "guidance," "outlook," "goals" and similar expressions are intended to identify forward-looking statements. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. Words such as "expects," "will," "plans," "anticipates," "indicates," "remains," "believes," "estimates" and similar expressions are intended to identify forward-looking statements. CHICAGO, Dec. 8, 2020 /PRNewswire/ -- United passengers will soon have access to virtual, on demand customer service at the airline's hubs, giving people an easy, contact-free option to get real-time information and support. In November, United announced the world's first free transatlantic COVID-19 testing pilot program for customers. United was also among the first U.S. carriers to announce it wouldn't permit customers who refused to comply with the airline's mandatory mask policy to fly with them while the face mask policy is in place. UA has an that they absolutely shine in Asia with its *A partners especially. Introduced customer COVID-19 testing from Houston to Latin American and Caribbean destinations. CHICAGO, Dec. 10, 2020 /PRNewswire/ -- United Airlines today is taking its most ambitious step yet in leading the fight against climate change: pledging to become 100% green by reducing its greenhouse gas (GHG) emissions by 100% by 2050. The really old seats were on the pre-merger United 747 (now retired), 777-200, and 767-300ER aircraft. Since 2016, United has used the most SAF of any airline globally and has flown: United's commitment to becoming carbon-neutral by 2050 represents yet another leadership position the airline has taken to reduce its impact on the environment. Accelerated distribution of the COVID-19 vaccine may lead to faster improvement, however, the company is not including this potential improvement in its first quarter 2021 revenue outlook. For the year ended December 31, 2020, the company recorded $56 million of charges for the cancellation of capital projects. Having to call Delta for this is kind of archaic. The best customer services, proper utilization of technology, creation of unique products and exceptional features are the main sources of competitive advantage for an airline. Since the start of the pandemic, United has been a leader in enacting new policies and innovations designed to keep employees and passengers safer when traveling. (Gains) losses on sale of assets and other special charges: During the three months ended December 31, 2020, the company recorded a net $5 million of charges for legal reserves offset by gains on certain aircraft sale-leaseback transactions. Also, in partnership with CommonPass (add hyperlink), a digital health pass aimed at enabling safer travel and the reopening of international borders, customers participated in a test on flights from Newark/New York to London and were able to seamlessly provide their COVID-19 test results to relevant governments. United also announced this year that beginning in January, all customers will be able to fly standby on another flight to the same destination on the same day for free, and all MileagePlus Premier members will be able to confirm a new flight on the same day to the same destinations at check-in when space is available in the same fare class. for its Polaris service since the whole concept was first introduced. Perhaps most importantly, we're not just doing it to meet our own sustainability goal; we're doing it to drive the positive change our entire industry requires so that every airline can eventually join us and do the same. The worst seats! In addition, the company made further progress this year in providing mobile tools to the majority of its operational employees. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. United's 2016 Investor Day will begin today at 9:00 a.m. United has made significant progress in operational reliability, with an improvement of nearly 10 percentage points year-to-date in on-time departures. 20 UCSF Health workers, who voluntarily set aside their own lives to help save lives, are on their way to New York City. Agree that United’s SDC policy is excellent. It will take commitments from all of us to tackle the climate change crisis. Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. More than 55 million passengers board regional carriers planes and 44% of which get connected to or from mainline flights of America Airlines. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. United Airlines Wants To Make Vaccine Mandatory For Employees, Earn Bonus Miles With New Airline Shopping Portal Bonuses, United Airlines Bans Emotional Support Animals, United MileagePlus Selling Miles With 100% Bonus, The Business Platinum Card® from American Express, PIA Will Confiscate Crew Passports On Layovers After Flight Attendants Repeatedly Go “Missing”, New Spending Bonuses On Amex Hilton & Marriott Cards. Long-term liabilities and deferred credits: Long-term obligations under finance leases, Long-term obligations under operating leases, Other financial liabilities from sale-leasebacks, Total long-term liabilities and deferred credits, Total liabilities and stockholders' equity, CONDENSED STATEMENTS OF CONSOLIDATED CASH FLOWS (UNAUDITED), Net cash provided by (used in) operating activities, Purchases of short-term and other investments, Proceeds from sale of short-term and other investments, Net cash provided by (used in) investing activities, Net cash provided by (used in) financing activities, Net increase in cash, cash equivalents and restricted cash, Cash, cash equivalents and restricted cash at beginning of year, Cash, cash equivalents and restricted cash at end of year. United received the following honors from Global Traveler, The Trazees and Wherever Awards this year: This year, United made numerous enhancements to its business that improve the travel experience and make the airline a better company. Completed $3 billion Enhanced Equipment Trust Certificate (EETC) transaction; the largest deal of this type in aviation history. The United MileagePlus App is also a great way to stockpile miles with every day purchases. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; our ability to execute our operational plans and revenue-generating initiatives, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, cost reduction initiatives and fleet replacement programs; our ability to utilize our net operating losses; our ability to attract and retain customers; demand for transportation in the markets in which we operate; an outbreak of a disease that affects travel demand or travel behavior; demand for travel and the impact that global economic conditions have on customer travel patterns; excessive taxation and the inability to offset future taxable income; general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); economic and political instability and other risks of doing business globally; our ability to cost-effectively hedge against increases in the price of aircraft fuel; any potential realized or unrealized gains or losses related to fuel or currency hedging programs; the effects of any hostilities, act of war or terrorist attack; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; disruptions to our regional network; the costs and availability of aviation and other insurance; industry consolidation or changes in airline alliances; competitive pressures on pricing and on demand; our capacity decisions and the capacity decisions of our competitors; U.S. or foreign governmental legislation, regulation and other actions (including open skies agreements and environmental regulations); the impact of regulatory, investigative and legal proceedings and legal compliance risks; the impact of any management changes; labor costs; our ability to maintain satisfactory labor relations and the results of the collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; weather conditions; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of UAL's Annual Report on Form 10-K for the fiscal year ended December 31, 2015, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission. American Airlines using technology to make its people the competitive advantage. Chase Sapphire Preferred® Card I retired from the USG a bit over four years ago but prior to that I used to fly a lot of long-haul, mostly on United as they held the USG contract fares for my various postings. UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and Non-GAAP financial measures, including adjusted earnings before interest, taxes, depreciation and amortization (adjusted EBITDA), adjusted operating income (loss), adjusted operating margin, adjusted pre-tax income (loss), adjusted pre-tax margin, adjusted net income (loss), adjusted diluted earnings (loss) per share and CASM, excluding special charges, third-party business expenses, fuel, and profit sharing, among others. We’ve issued a winter weather travel waiver for much of the Northeast and Midwest, including Chicago, D.C./Dulles and New York/Newark. #BeingUnited https://t.co/bRtS94pluT, Image of Look who just joined @Instagram! United Airlines Holdings Inc EPS for the twelve months ending December 31, 2020 was $-25.37, a 319.08% decline year-over-year. The latest research, including a recent study conducted by the U.S. Department of Defense, shows COVID-19 exposure risk on board United aircraft is low due to the airline's advanced air filtration systems, mandated mask policy and diligent cleaning protocols. Agent on Demand is the latest of many new technologies the airline has introduced to create a safer and more seamless experience for customers. Over 7,500 face masks were made from upcycled unused employee uniforms. Best Overall Frequent-Flyer Program - United MileagePlus, Best Frequent-Flyer Elite-Level Program - United MileagePlus Premier 1K, Best Frequent-Flyer Bonus Program - United MileagePlus for the eighth consecutive year, Favorite Green Airline for the second consecutive year, Favorite Frequent-Flyer Program - United MileagePlus for the third consecutive year, Best Family-Friendly Frequent-Flyer Program - United MileagePlus, 26 million passengers on flights powered with a SAF blend, 44 billion passenger-miles on flights powered with a SAF blend, Becoming the first U.S. airline to repurpose items from the carrier's international premium cabin amenity kits and, Continuing to replace its eligible ground equipment with cleaner, electrically powered alternatives, with nearly 45% of the fleet converted to date. This effort represents the airline industry's most comprehensive public health contact information collection program to date and the immediate access to the data will better support the CDC's efforts to curb the spread of COVID-19 in the United States and around the world. "Having customers name United as the Best Overall Airline in the World is a testament to our employees around the world who strive every day to keep our customers safe and comfortable, while offering a best in class experience at every step of their journey when they fly with us.". The company also announced its plans to fully optimize its network potential by continuing to leverage its leading international position while strengthening its domestic network, including improving the bank structures at key hubs in Chicago, Houston, and Newark/New York, and further improving both schedules and product in top business markets. All go TOD Travel easier with our Travel-Ready Center ➡️. To begin the pre-clearance program, customers will enroll in Hawaii's Safe Travels program and complete Hawaii's COVID-19 questionnaire within 24 hours from departure. In 2015, United and United Express operated more than 1.5 million flights carrying more than 140 million customers. Also during the year ended December 31, 2020, the company recorded an impairment of $38 million of the right-of-use asset associated with the embedded aircraft lease in one of our CPA agreements. The United CEO, Oscar Munoz, returned to work in Mar-2016 after recovering from a heart attack he had suffered in Oct-2015. United is the first airline to integrate all these features into its mobile app and website. Special charges (credit) and unrealized (gains) losses on investments, net include the following: (Gains) losses on sale of assets and other special charges, Nonoperating unrealized (gains) losses on investments, Nonoperating special termination benefits and settlement losses, Nonoperating credit loss on BRW Aviation Holding LLC and BRW Aviation LLC ("BRW") term loan and related guarantee, Total nonoperating special charges and unrealized (gains) losses on investments, Total operating and nonoperating special charges (credit) and unrealized (gains) losses on investments, Income tax expense (benefit), net of valuation allowance, Total operating and non-operating special charges (credit) and unrealized (gains) losses on investments, net of income taxes. I don’t kept my status with United because of StarAlliance and their hub at Dulles. CHICAGO, Jan. 6, 2021 /PRNewswire/ -- United Airlines will hold a conference call to discuss fourth-quarter and full-year 2020 financial results on Thursday, January 21 at 9:30 a.m. CT/10:30 a.m. @GroundhogClub #GroundhogDay https://t.co/eIFCShOqlU, Image of We’ve issued a winter weather travel waiver for much of the Northeast and Midwest, including Chicago, D.C./Dulles and New York/Newark. Those aircraft are the first to be retrofitted with the Polaris seats. As much as it hate United I keep coming back. . The downside is that UA is by far the strictest on which miles count toward million miler, counting only UA flights and excluding class-of-service PQM bonuses. We measure cash flows at the contract level with our CPA partners. Of the three you mention that United does badly – the people, domestic flying and wifi – only one is important to me (the people) and it’s not that important. Thanks for all you continue to do to take care of our customers and one another. The employee-focused company make its employees' satisfaction a priority. The airline earned top scores from readers in ten categories across FXExpress Publications, Inc. awards, which include Global Traveler, The Trazees and the Wherever Awards. United was the first airline to announce optional pre-flight COVID-19 testing for customers. They are no match to their partners when it comes to International flights! 3 and No. First airline to contact customers when flights are more than 70% full to give them the opportunity to change their plans for free. Most recently in December, United expanded its customer testing efforts to include a new mail-in test option for flights out of Houston to select destinations in Latin America and the Caribbean like Aruba, Belize City and the Bahamas. It's pretty close--just under 158 million passengers for Southwest; just over 148 million for United. Donated 15,000 pillows, 2,800 amenity kits, and 5,000 self-care products to charities and homeless shelters. 2017E United Airlines and United Express operate more than 4,500 flights a day to 339 airports across five continents. Announced plans to return service to New York/JFK after a five-year absence, with two daily round-trips to both San Francisco and Los Angeles starting in February 2021. Fourth-Quarter and Full-Year 2020 Financial Results, Capital expenditures, net of flight equipment purchase deposit returns, _________________________________________________________________________. I think it would be prudent for Cathay to at least give their First passengers priority in booking these services over the oneworld Emeralds. Anything but intl by phone, chat or video, based on their preference its presence! Needs and provide more options to price-sensitive travelers, the domestic flying experience, really on! 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