In the past, a good customer service team was vital for any company involved in finance. To investigate of the information technology is efficient or not in the achievement of certain objectives of the banking sector in particular. Information and communication technology (ICT) has in particular brought a complete paradigm shift on the bank's performance and on the customer service delivery in the banking industry. The Banking Sector was early adopter of technology and in that way set an example to the other industries the need to opt for automation for taking full advantage in operational efficiency. Implementation of core banking system is a landmark moment in the Indian banking sector. This special issue of the Journal of Information Technology for Development addresses the evolving information technologies affecting the banking sector in developing nations. Trends in Banking Sector. The policy aim at achieving some specific objective by influencing introducing technology in the banking sector. To see if the non-realization of the information technology objectives is due to chosen instrument or in appropriate application of the instrument. Impact of Digitalization on the Banking Sector One of the tendencies in the banking industry is that the largest banks have invested a lot in digital and into the future, while many smaller and regional banks have more difficulties to keep up as they are more dependent on technology vendors. 1. “Role of Information Technology in Banking sector” 1 Mr. XYZ under the guidance of Mr. XYZ. THE IMPACT OF INFORMATION TECHNOLOGY IN THE BANKING SECTOR CHAPTER ONE. Another big problem facing the banking sector today is fraud, which has established the banking sector to the point of lack of confidence from the average customer. Most banks do not put their customers in the prime place as they supposed to be. The main objectives of this paper are 1. This paper is written to state the advantages and disadvantages, the different models to test the effects of individual's intention to adopt mobile banking, the different technologies that are being implemented currently by banks and what the There are key areas that are incorporating technology into financial activities to help develop the customer journey including: Customer service. Introduction1 Banks today have become synonymous with technology and have leveraged IT in all areas of governance, operations and control. The constant evolution indicates a brighter future. 1.1.4 Kenyan Banking Sector The banking industry in Kenya has been in a process of significant transformation. IT has been providing solutions to banks to take care of their accounting and back office requirements. Information technology which deals with the role, the impact it play in the banking sector so that the banking sector will have to be improve. At a financial banking sector level, the role of an IT component is more complex, considering it is an information intensive sector, from the products and services information content point of view but also taking into account its place within the value chain - as it can been seen in the figure below. Nepalese banking sector has seen drastic changes over a short span of time. In this setting of argument, this work is an attempt to fill this research gap by investigating the relationship between information technology investments and performance in the Indian banking sector. Objectives of Core Banking System. Information technology objectives are technology targets that contribute to business goals. These is new keen completion and to compete means to apply the marketing of information technology. Entry of technology in Indian banking industry can be traced back during the 1990s, the banking sector witnessed various liberalization measure. banking-sector component. The main objective of the study is to examine the impact of information technology on strategic management in the banking sector. ... , and organizations to efficiently and effectively meet strategic objectives. Integration iv. As with any other commercial business, information technology companies have short-term and long-term financial objectives that include survival, profit maximization, sales and customer service, as well as economic growth. Objectives: To study the reforms in the banking sector; To study the impact of the reforms The evolution of information technology is affecting countries around the world, both developed and developing. the studies on justifying information technology investment, particularly difficult. The swift expansion of Information Technology (IT) in the business environment has caused companies to achieve effectiveness and efficiency in processes, obtain competitive advantages, and realise consumer alignment (Safari and Lu, 2019). Financial sector in general and banking industry in particular is the largest spender and beneficiary from information technology. Perhaps the biggest way that FinTech is disrupting the finance and banking sector is through customer service. 1.0 Introduction. Laukkanen &Tommie (2007). CHAPTER ONE INTRODUCTION 1.1 Background of the study Although a lot of research works have been done on the prospects and challenges of information technology in the banking industry, these research works were broad based, while a few were actually carried out on the role of information … Objectives of … ii. instant, anytime and anywhere banking facilities. Information and communication technology (ICT) has become the heart of banking sector, while banking industry is the heart of every robust economy. The specific objectives are to identify the applications of information technology in banking sector; to examine the association between education level and customer’s usage of IT applications in the banking sector; and to examine the relationship … Automation Automating work to reduce cost and improve efficiency and productivity. The policy aim at achieving some specific objective by influencing introducing technology in the banking sector. The force behind this transformation of the banking industry is innovation in information technologies. OBJECTIVES AND SCOPE OF THE STUDY Without a sound and effective banking system in India it cannot have a healthy economy. THE IMPACT OF INFORMATION TECHNOLOGY IN THE BANKING SECTOR (A CASE STUDY OF OCEANIC AND ZENITH BANKS) CHAPTER ONE INTRODUCTION BACKGROUND OF THE STUDY The role played by information in aiding managerial work to support decision-making particularly in the banking sector cannot be ignored, considering the fact that banking operations rely If financial entities want to survive the digitalization of their industry, and even thrive by taking full advantage of the new paradigms, they must pursue six high-priority objectives. The banking sector has a lot to look forward to soon in terms of technological advancement—blockchain technology, for instance, will transform banking’s very foundations by decentralizing its services from the current central-authority method to a prevalent network of computers, an investment too cheap in the long run to not give into. This project undertakes to study the reforms brought about in the banking sector and its impact. The banking sector is also demand- whose information can be very valuable when ing reengineering due to changes in economic the management makes the decision of whether setting, consumer needs, and market competition, or not to grant a loan to a counter party. INTRODUCTION. More particularly in the area of Information technology, where India has definitely an edge over its competitors, remaining away or uniformity of the world trends is untenable. Effective Strategies for Managing the Outsourcing of Information Technology in the Banking sector. iii. Information Technology in Banking sector ” has been carried out by … Role of Information Technology (IT) in the Banking Sector Banking environment has become highly competitive today. Banking sector in India has made rapid pace in The following are common types of IT objective. Competitive Advantage of Information technology in banking sector of Nepal (Special focus on Bank of Kathmandu & Rastriya Banijiya Bank) 28 th January 2008. 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