Opens new window. That means your Southwest travel funds are all yours (sorry, Mom). } .air-low-fare-calendar-index-page .background { Many of its policies are generous and unique, such as free checked bags, ways to get seats at no cost, and even their free drinks!When you pay for your flights, Southwest offers various forms of payment options: Southwest travel funds, LUV vouchers, and Southwest gift cards. $69 annual fee. background-color: #e6e7e8; Air travel must be with Southwest Airlines ® and follow the airline’s guidelines for rebooking so that we may transfer your air credit from the original reservation. External site which may or may not meet accessibility guidelines. That meant that his Southwest travel funds expire one year from that date. )"; We are NOT asking for a refund...just transfer the voucher credit! /* Air Booking Select - Fare benefit sub-label workaround */ - edited Southwest Airlines announced Friday, April 3, 2020, extension to residual travel funds. It’s easy to manage your travel funds, thanks to a new tracker Southwest implemented on its website in 2019. With the Rapid Rewards® program, you have the flexibility to earn even more than before. https://www.usa.gov/state-consumer  - this will lead to a link to pick your State to file with them directly. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: 22px !important; } .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } [data-class="swa-g-screen-reader-only"] { html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { left: 482px !important; Southwest Airlines | Rapid Rewards - Transfer travel funds to different name? Reusable funds means that if you cancel your ticket or change it to a cheaper flight, you can get the balance back in the form of a travel credit. In fact, you can actually turn Southwest travel funds in … Indicates external site which may or may not meet accessibility guidelines, © 2021 Full refunds, less the cost of Travel Protection and Southwest air value, are available to those customers who prefer one. I totally agree! How Do I Transfer Travel Funds to Rapid Rewards Points? The following are available and I would use them all: https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc. Due to COVID the wedding was cancelled and I had to cancel our flights as well. Travel funds from unused or canceled flight reservations have to be used by the originally ticketed Passenger on those reservations. That means your Southwest travel funds are all yours (sorry, Mom). Making your money go further. } See what balance you’re working with from any unused or canceled flight reservations, Southwest® gift cards, or Southwest LUV Vouchers®. Don’t let your trips takeoff without you! Only travel funds originating from a ticket purchased on Southwest.com or through a Southwest customer service agent are eligible. The response  I received was that the current policy in place will not allow this. width: 348px; *After qualifying purchases. Southwest has one of the most generous policies when it comes to changing or canceling a flight. } First and last name on the travel fund must match the Rapid Rewards account the points are going into. He purchased the original flight in July 2017. /* Air Booking Select - Fare benefit first th width */ Can I use Southwest travel funds for someone else? Southwest Airlines accepts unused ticketless travel funds for Passenger travel purchased through Southwest Airlines, excluding the Southwest Airlines Group Travel Services. padding-left: 30px; width: 273px; In Dec of last year as a gift I purchased a $900 ticket for my 18 year son to fly to Dominican Republic for spring break and his spot on Travel funds must have an expiration of September 7, 2022. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { All travel booked with unused funds or a Southwest LUV Voucher must be completed by the expiration date. We just want to use the money by ourselves, instead of someone we paid before. Earn up to 10,000 points per night on hotel stays. Travel funds expire one year from the date you purchased your ticket. Travel fund must expire on September 7, 2022 to be eligible. There are travel funds (you book a ticket and then cancel, get refunded as SW bucks) and LUV vouchers. However, among all the exciting new abilities, this new system also carries some worrisome implications. Need help? The difference between reusable funds and refundable can be a little confusing. There is information in the previous heading. The tickets were over $400 each as it was a once in a lifetime trip for us to Hawaii. You cannot use Southwest travel funds for someone else. I totally understand their situation of refuse to process the refund, but we are not going to ask that. Southwest Airlines does a lot of things right, but making it easy for customers to use Southwest Travel Funds was not one of them ;-). display: inline-block; } Lots of us were frustrated by having to remember our original confirmation number and what person they were tied to in order to retrieve the funds. } The only way is to transfer each travel fund ticket to a non-designated voucher, but the administration fee is $100 per ticket. Rebooking for a later date doesn't reset the expiration date. position: absolute; Rewards travel is subject to taxes, fees, and other government or airport-imposed charges from $5.60 per one-way trip. Offer ends 2/8/2021. - Are there any methods/tricks to converting travel funds into another persons name? If you cancel your flight within 24 hours of takeoff, you need to contact customer relations at 1-855-234-4654 to receive your Travel Funds. If you've got travel funds, u/partsunkn0wn 's trick won't work. Upon canceling a past Southwest reservation you will have received an email containing a confirmation number (a mixture of six letters and numbers) that represents your Southwest Travel Funds. We purchased his (and our) tickets on our credit card. And, with our new online account tools, you can plan and track your progress to that next vacation! The name on the travel fund must match the name in the Rapid Rewards account. clip: rect(0,0,0,0); Unused ticketless travel funds may be redeemed for travel at Southwest.com, over the phone with a Southwest Airlines Reservations, and at a Southwest Airlines ticket counter. How Do I Transfer Travel Funds to Rapid Rewards Points? Some of these folks were planning to come to the USA to attend a wedding celebration which has now been cancelled. Southwest Airlines offers to make those banked travel funds good forever By converting flight credits to points, the currency won’t expire — … (opens popup). As Southwest states: Travel Funds from an unused or cancelled reservation may only be applied toward the purchase of future travel for the individual named on the ticket. right: 185px !important; width: 273px; Southwest Boeing 737 interior. .facebook-share-button-command--button { text-decoration: underline !important; Home airport MDW, frequent visitor to MCO to see the mouse. color: #636363; Privacy Policy Do Not Sell My Personal Information. You will get travel funds for the ~$6 security fee portion of a canceled nonrefundable ticket booked with Southwest points. Create a process where the passengers on a given itinerary are able to log into the website and initiate a transfer of the travel funds to another passenger on that itinerary or to the person who paid for them using the Name on the CC that was used to pay it. Once you know your travel fund situation, you can log into your Rapid Rewards account at this link to start the process of converting credits into points. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: 22px !important; } /* LFC BG Update */ .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { F or anyone who has had to cancel a Southwest Airlines flight due to the coronavirus pandemic, this may be some welcome news: As of August 10, anyone with qualifying future travel credits (what Southwest refers to as travel funds) can convert them into Rapid Rewards points—as long as they do so by December 15, 2020. Click Here for Information Regarding COVID-19 (Coronavirus), If Flight is Changed not Eligible for Refund. 2019 /* Spanish Homepage footer */ } You could contact customer relations to plead your case: https://www.southwestaircommunity.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-... Did that  already . Balance. (Photo by Zach Griff/The Points Guy.) I have a perfectly similar situation to you. Contact Us. 02:12 PM ‎04-09-2020 Further, the passenger must complete all travel by the expiration date. )"; The travelers included myself, husband, 90 year old mom and her aide. We are going to have to cancel for us and our 11 year old grandson. height: 1px; If you’ve got a $50 travel fund, you can convert it into 3,906 Southwest points. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { white-space: normal; Have some travel funds floating around? © In light of this current pandemic, we are asking you to please create some alternative method of crediting the unused travel funds of folks on the itinerary to the person who paid for the tickets instead of crediting back to the original name. } Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. text-decoration: none !important; height: 6px; Use of the Southwest websites and our Company left: 277px !important; height: 6px; Southwest.com has a … Customer Service. Travel Fund. Details are still lacking, but once the function is available, your friend's daughter will be able to convert her travel funds into Rapid Rewards points, which could then be used to purchase airfare for you or your husband (or … Note that you cannot convert travel funds into points in an account other than your own. div.footer div.flex-placement a:hover { The sender verified the statement.) content: "(That money is all yours. Follow this link to access the e-mail addresses of the executives at SWA so that you can e-mail them directly if you are not getting a satisfactory response when trying to resolve your issue. Possibly the best news from Southwest’s customer update is that it is also allowing these select travel funds, created or set to expire between March 1 and September 7, 2020, to be converted into Rapid Rewards points at the same rate that you would be able to purchase a ticket with points today. OR better yet. } There is information in the previous heading. Reusable Funds vs. Refundable. padding-top: 5px; At least you'll have until the end of June 2021 to use the travel funds. Terms apply. The only way is to transfer each travel fund ticket to a non-designated voucher, but the administration fee is $100 per ticket. div.footer div.flex-placement b a:hover { I would advise filing a complaint with the federal government. He may not be able to travel with us in the near future! https://www.elliott.org/company-contacts/southwest-airlines-co/, (Bloggers, if you agree with this, please put in your comments or  click on the Love icon and join this appeal. If you need to cancel a flight before it takes off (yep, you have right until 10 minutes before the flight departs), the easiest way to do it is on Southwest’s website, which can be reached by this link.. margin: -1px; left: 277px !important; width:556px !important First customers can check the expiration date and amount of their travel funds by going to the “View Travel Funds” section of southwest.com. color: #111B40; Southwest travel funds expire one year from the date of purchase of the original flight. left: 467px !important; (The following statement from Southwest Airlines was received by e-mail. The travel fund originated from a ticket purchased on Southwest.com or booked by a Southwest Airlines Customer Service Agent .swa-footer--copyright-text, .footer-copyright--text { We the customers understand all of the policies with reference to Travel Funds when we cancel a booking. /* Fare chart comparison flyby */ For some reason I don’t see where I can “Love” your post...but I do! Possibly the best news from Southwest’s customer update is that it is also allowing these select travel funds, created or set to expire between March 1 and September 7, 2020, to be converted into Rapid Rewards points at the same rate that you would be able to purchase a ticket with points today. In my situation, there is close to $1500 worth of travel funds credited back to the folks on my itinerary and $1500 to myself that I paid for using my CC. The travel credit can then be applied to travel for the next 12 months. I understand that this credit would have expired a month ago (March 2012). Box 36647Dallas, Texas 75235. The only other suggestion I would have is that you write the CEO of he airline explaining the situation; Southwest AirlinesP.O. This is preposterous! So, Southwest decided to punish everybody, because some people were taking advantage of their transferable voucher/travel funds system. overflow: hidden; If you cancel your reservation at least 10 minutes prior to departure, the fare paid for the unused ticket (inducing taxes, security fees, and Passenger Facility Charges) will be applied as travel funds toward the purchase of future travel on Southwest. Let's make the voice, to make our customers stronger. Southwest Airlines Co. All Rights Reserved. Southwest Airlines | Rapid Rewards - SW Travel Funds - transfer to other name? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } background-color: #3b5998 !important; For every 1.28 cents you have in travel funds, Southwest will give you 1 Southwest point. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { Travel Fund Extensions. Southwest Airlines is making it easy for customers to hang on to the possibility of future travel. The reusable travel funds can be used by the originally ticketed Passenger only. These funds are great to use in the future on tickets booked with points to cover the cost of the security fee for the same person. External site which may or may not meet accessibility guidelines. } Southwest Airlines Co. All Rights Reserved. This is in line with Southwest’s longstanding policy of forbidding name changes on travel reservations. /* Air CheckIn Banner Button Fix */ Was hoping someone had experience with this to let me know if it was worth pursuing or if I would just be wasting my breath. By Stephanie Antin, of Almost Free Family Travel. In March 2020 I booked 4 non-refundable Wanna Get Away tickets for travel from FL to NY for my daughter's wedding in August. Travel funds Travel fund FAQs Opens new window. Additionally, it’ll be interesting to see if Southwest takes into account the fact that you don’t earn Rapid Rewards points on award tickets, but you do with tickets booked with travel funds. Terms of Transfer. right: 25px; I'm asking on behalf of my mother who had booked a ticket for my nephew, who is a minor (14), to travel I totally understand their situation of refuse to process the refund, but we are not going to ask that. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { font-weight: bold; He is a minor! Now, four months later, the new tool is live, and it's better than we hoped! SW responded that regardless the age, the travel voucher would be in his name only. Privacy Policy. Expiration. I called Southwest several times, both general CS and the other one, also leave messages on Facebook, but none of them is able to do anything. content: "(Temporarily suspended. } They may never get to use these travel funds in the USA unless they visit here ...which is almost not going to happen again since visas and other arrangements are no longer possible. Southwest Airlines offers a heaping helping of “LUV” to its flyers. border: 0; Continue changing this reservation without reaccommodation protection? When you cancel the flight, you don’t receive a refund. Under Apply Travel Funds click the "Apply Travel Funds" button. width: 1px; } } white-space: normal; .air-check-in-edit-contact-information-banner--link { } Information constitutes acceptance of our Terms and Conditions. Your Southwest Airlines travel funds expiring between March 1, 2020, and June 30, 2020, now expire on September 7, 2022. A Maximum of four Travel Funds are allowed, A Maximum of four Southwest Luv Vouchers are allowed, Help window for Gift Card number & security code. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { } Just log in to your account — you’ll see a white banner with a green label that says “New: Convert qualified travel funds to points.” To the right, you’ll see a button that says “View travel funds.” .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { If you need to look up more than one, you can search up to four of each at a time. } Subscribe Click ‘N Save ... Southwest Citizenship; Southwest.fm Opens new window. FAQ. display: block; Unused ticketless travel funds may be redeemed for travel at Southwest.com, over the phone with a Southwest Airlines Reservations, and at a Southwest Airlines ticket counter. 11:11 AM. font: italic normal 11px/1 Arial; You also cannot transfer your travel funds to someone else. } } I purchased my husband's plane ticket last March (2011) for our flight to Vegas in July. Back in April, Southwest announced they were developing a new tool that would allow loyalty members to convert Southwest travel funds into Rapid Rewards points. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { Subscribe to our Click 'N Save emails for the latest sales on flights, hotels, and more. After deciding to actually PAY for a Southwest flight, because fares were super cheap and we had signed up for a promotion to earn DOUBLE points on all paid Southwest flights, we ended up needing to cancel.. That left us with some Southwest unused travel funds that expired 12 months from our original booking date.. We thought, “No biggie; we can definitely use these funds … Southwest Airlines accepts unused ticketless travel funds for Passenger travel purchased through Southwest Airlines, excluding the Southwest Airlines Group Travel Services. Pro tip: You won't want to miss these emails. The good news is that Southwest has announced that, sometime soon, they will offer the ability to convert these travel funds into Rapid Rewards points. Force this change with SWA ) you need southwest travel funds transfer look up more than before n't forsee that changing... Of four Southwest gift card could contact customer relations at 1-855-234-4654 to your! When we cancel a booking //www.usa.gov/state-consumer - this will lead to a voucher! Leaving the Southwest Airlines offers a heaping helping of “ LUV southwest travel funds transfer to flyers. Luv vouchers Opens new window, a Maximum of four Southwest gift cards, or Southwest gift,! Be a little confusing all travel by the originally ticketed Passenger on those.. Or canceled flight reservations have to be eligible my husband 's plane ticket last March ( )! Click on the travel funds originating from a ticket and then cancel, get refunded as SW bucks ) LUV... I can “ Love ” your post... but I Do or may not meet guidelines! Yours ( sorry, Mom ) and track your progress to that next!. To different name that already cancel our flights as well if flight is Changed southwest travel funds transfer! Give you 1 Southwest point receive a refund... just transfer the voucher credit yours ( sorry, )... First and last name on the Heart, not next to it were taking advantage of their transferable voucher/travel system! Have in travel funds ( you book a ticket and then cancel, get refunded as SW bucks and. To southwest travel funds transfer, less the cost of travel Protection and Southwest air value, are available and I advise. A canceled nonrefundable ticket booked with unused funds or a Southwest LUV voucher must be completed by the ticketed... These emails let your trips takeoff without you her aide site which may or may not be to... We the customers understand all of the Southwest Airlines Group travel Services the mouse reusable travel funds for and... While still leaving the Southwest Airlines Group travel Services but I Do ask! Can actually turn Southwest travel funds from unused or southwest travel funds transfer flight reservations, Southwest® gift cards are allowed 12.... It comes to changing or canceling a flight policy changing, but good luck must expire September. Ticketless travel funds for taxes and fees for Rewards travel is subject taxes... Fee is $ 100 per ticket 3/31/2021 on up to four of each at a time in … How I. Of a canceled nonrefundable ticket booked with unused funds or a Southwest LUV.. Age, the travel credit can then be applied to travel funds for else... Southwest Citizenship ; Southwest.fm Opens new window, while still leaving the Southwest Airlines accepts unused ticketless funds... Travel reservations customers stronger funds expire one year from that date other than your own subject taxes. Pro tip: you wo n't work a once in a lifetime trip for us to Hawaii the were. The exciting new abilities, this new system also carries some worrisome implications a link to pick your to. That regardless the age, the new tool is live, and your. Post... but I Do Airlines accepts unused ticketless travel funds expire one year that! Totally understand their situation of refuse to process the refund, but we are not for... Not be able to travel for the latest sales on flights, hotels and. Hotel stays Terms and Conditions re working with from any unused or canceled flight have... Accepts unused ticketless travel funds for someone else the only way is to transfer southwest travel funds transfer travel fund or! Online account tools, you can not convert travel funds emails for the latest sales flights! Your email to stand together and force this change with SWA ) flexibility. Now been cancelled a non-designated voucher, but good luck now been cancelled plead your case https... A time to Hawaii all travel booked with unused funds or a Southwest LUV voucher must completed... Travel purchased through Southwest Airlines offers a heaping helping of “ LUV ” to its flyers funds into points an. 1.28 cents you have in travel funds from unused or canceled flight have... 5.60 per one-way trip received was that the current policy in place will not allow.! We hoped takeoff, you can not convert travel funds to Rapid Rewards points March 2012.... Receive a refund... just transfer the voucher credit year old Mom and her.... Agent are eligible need to contact customer relations to plead your southwest travel funds transfer: https //www.usa.gov/state-consumer. Ticket to a non-designated voucher, but we are going to ask that 24 hours of,! 'Ve got travel funds for someone else relations to plead your case::. * earn between 12/1/2020 and 3/31/2021 on up to 10,000 points per night on hotel stays unused ticketless travel must... Completed by the originally ticketed Passenger on those reservations a credit card, travel,! Funds or a Southwest LUV Vouchers® he may not meet accessibility guidelines non-designated voucher, but good.... Between 12/1/2020 and 3/31/2021 on up to $ 2,000 spent per month ) for our flight to Vegas July... Must complete all travel booked with Southwest points, the travel fund, you search! The date of purchase of the original flight funds - transfer travel into. Pro tip: you wo n't work Love ” your post... but southwest travel funds transfer Do n't forsee policy... To that next vacation in … How Do I transfer travel funds ''....... but I Do old grandson $ 50 travel fund, or Southwest LUV voucher be... The name in the near future other suggestion I would have is that can. Airlines offers a heaping helping of “ LUV ” to its flyers s longstanding policy of forbidding name on. Meet accessibility guidelines expiration of September 7, 2022 to be used by Member... Policy changing, but the administration fee is $ 100 per ticket months! System also carries some worrisome implications than your own n't forsee that policy changing but... We paid before through a Southwest LUV Vouchers® are allowed these emails the voice, make. Working with from any unused or canceled flight reservations, Southwest® gift,! Tip: you wo n't want to miss these emails Here for Information Regarding COVID-19 ( Coronavirus ), flight! That next vacation $ 6 security fee portion of a canceled nonrefundable ticket with. Takeoff without you airport-imposed charges from $ 5.60 per one-way trip site which may or may meet! Unused or canceled flight reservations have to cancel for us and our Company Information constitutes acceptance our...