“We’re not going to be able to use them, because they expire so soon. For anyone wanting a refund, the group suggests filing what’s known as a statutory chargeback. Here are the current policies for the big U.S. airlines: Alaska Airlines tickets purchased between February 27 and July 31, 2020, can be changed or cancelled with no fee, but passengers shouldn’t expect refunds. I also disputed the … JetBlue’s coronavirus ticket change policy is pretty straightforward: “We’re waiving change/cancel fees for customers with existing bookings made through July 31. Aeromexico Flies into Bankruptcy Due to "Unprecedented" COVID-19 Challenges The airline becomes the third Latin American carrier to seek Chapter 11 protection. In the U.S., airlines are required to give refunds if a flight has been cancelled or the schedule was changed significantly (usually, by more than four hours). The SkyTeam-member airline filed for Chapter 11 bankruptcy, with the goal of restructuring and continuing “normal” operations. What if you want to change the destination of your travels? © Provided by Money.com A Vancouver couple that planned a destination wedding is out thousands of dollars due to cancelled plans, Would-be travellers are frustrated by airlines issuing travel credits amid the ongoing pandemic. VANCOUVER (CityNews) — For months, a Vancouver couple has been trying desperately to get a refund for international flights they never took due to the COVID-19 pandemic. Because of the coronavirus, Southwest’s has tweaked its change policy to make it even more generous. “Because we weren’t going to have our wedding if we couldn’t have our guests there and couldn’t have a big gathering. Gregson and Ana will now try getting a refund through the credit card company. If that fails, the family might just take a loss of thousands of dollars — for a wedding that never happened. The overarching pandemic-inspired rule is that you can change or cancel your tickets in 2020 with no fees — but only if you make the changes at least 60 days before departure, and only if you confirm a new itinerary within 90 days of cancelling. The review began in May and is considering how airlines are handling refunds for flight-only bookings during the coronavirus pandemic. Mexico will receive 6 million Covid-19 vaccine doses in February and an additional 12 million in March, President López Obrador said Friday. Consiento registrarme para recibir las ofertas y promociones de productos y servicios de Aeroméxico For example, if you had travel plans or were going to an event. For changes made 14 to 59 days before departure, the change fee is $79, while changes made within two weeks of departure incur a $119 fee. The bad news is that these tickets are still nonrefundable, so you shouldn’t expect to get your money back. If you don't know what your plans are yet, please fill out the following form so you can receive an open ticket which is valid for a year from the issue date. “The statutory chargeback works in situations where clearly you are unable to get the services you paid for. Or they go after the airline,” explains President Gábor Lukács. Rogers Media uses cookies for personalization, to customize its online advertisements, and for other purposes. We've sent an email with instructions to create a new password. They said a refund was not an option. An error has occurred while trying to update your details. We’re kind of out of ideas.”. Companies have canceled employee travel and … Only 835 passengers flew between the two countries in January, a drop of 89.6% from January 2019. Airlines maintain that they are not legally required to issue refunds and have criticized Ottawa for its delay in issuing more assistance to the struggling travel sector. The 19 Airlines Making Refunds a Headache Some carriers are doing right by their passengers forced to cancel trips, but these companies are making it harder Some airlines have cancelled up to a quarter of flights as passenger numbers drop. Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. 2440 Ash St. Vancouver, BC V5Z 4J6 © 1996-2021 Rogers Media. But stories - some perhaps ...[+] apocryphal of airlines and other travel companies refusing to refund … Please confirm the information below before signing up. Fine. A voucher is useless to me. In all cases, the new flights must be completed by September 12, 2021. More at 6 p.m. pic.twitter.com/6J1E5MuCZz, — Jenny Peng (@JennyPengNow) January 8, 2021. Send me promotions, surveys and info from NEWS 1130 and other Rogers brands. If you’ve already purchased nonrefundable airline tickets, you’ll likely be able to change your flight for free or cancel it in exchange for a credit to use on a later trip. Tens of thousands of Australians are still waiting on refunds for cancelled travel, more than six months after the COVID-19 pandemic caused mass disruption to holiday plans. If something you were planning to do has been cancelled because of coronavirus, you might be able to get a refund. They were issued a credit for that flight as well. Under BC’s Business Practices and Consumer Protection Act, credit card issuers may reimburse would-be travellers for tickets. Last month, Minister of Transport  Marc Garneau called on the Canadian Transportation Agency to strengthen rules that require airlines to refund passengers for cancelled flights, saying the pandemic has highlighted a gap in Canada’s protections for airline passengers, which weren’t designed to cover such lengthy delays. Act of God, whatever. Send me alerts, event notifications and special deals or information from our carefully screened partners that may be of interest to me. You have activated your account, please feel free to browse our exclusive contests, videos and content. By checking this box, I agree to the terms of service and privacy policy of Rogers Media. Tickets purchased before June 15, 2020 can be rescheduled for anytime before April 30, 2021. Fare difference may apply.”. TONIGHT @CityNewsVAN: A B.C. {* traditionalSignIn_signInButton *}, {* backButton *} Enter your email below and we'll send you another email. Editor’s note: This post, first published in March, is regularly updated with new information. Flights to and from China have seen a much steeper dropoff since the outbreak of the coronavirus. The COVID-19 pandemic will force another Latin-American airline to seek bankruptcy protection. Yet even as the airlines are being proactive to address traveler concerns, and even though policies have changed multiple times in response to the latest state of lockdowns and CDC guidelines, one thing has been frustratingly consistent: The airlines have been extremely reluctant to simply give people their money back, even though Americans have been strongly cautioned against inessential travel for months. Get a Free QuoteADVERTISEMENT. You should check the website of the business or service you’re worried about or any emails you’ve received from them. Travelers must present a medical certificate with a negative COVID-19 RT-PCR test result issued within 72 hours prior to departure. They informed me that they are not following their policies during covid. AeroMexico and Interjet did not immediately respond to CityNews’ requests for comment. Refunds are not allowed, though you can cancel tickets and receive a credit that can be used on future flights, and credits generally expire one year after the purchase date. No last second delays or flight rescheduling as happens with US carriers. Your existing password has not been changed. What airlines typically do when a flight’s been cancelled is nudge passengers into changing their tickets to a new flight, or to accept a travel voucher that can be used down the line. In this case, the new flight must take place within one year of the purchase date. Delta Air Lines. Every time I fly with Aeromexico they have on-time flights, food and drinks included, friendly service and excellent price for tickets. And I’m also concerned that they are trying to jeopardize peoples’ health by encouraging travel right now,” she says. Read AeroMexico’s COVID-19 … Yet another rule is giving each passenger one free ticket change on flights departing now through July 31 to or from the following states: Alabama, Arkansas, Arizona, California, Delaware, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, Nevada, Oklahoma, North Carolina, South Carolina, Tennessee, Utah, and Texas. The coronavirus crisis is putting spring and summer travel plans on hold for tens of millions of Americans. © Provided by Money.com AeroMexico flights paths and frequencies are severely limited until June 30. Coronavirus flight cancellations: refunds, losses and insurance This article is more than 7 months old. If you change the itinerary on a domestic Delta flight purchased by April 17 and departing by September 30, you can cancel the trip with no penalty and get a credit good for a future flight anytime by September 30, 2022. Not Aeromexico's fault. AeroMexico and Interjet did not immediately respond to CityNews’ requests for comment. “We feel horrible about it. Show full articles without "Continue Reading" button for {0} hours. So, for now, airline passengers must deal with the existing change fee waiver and cancellation policies — which are more flexible and reasonable in 2020 compared to normal years, but which still fall short of what passengers and travel advocates like Flyers Rights feel is appropriate. Among other measures, U.S. airlines have been expanding policies that waive change fees for passengers who don’t want to travel in 2020, and they’ve stepped up safety procedures to include face mask requirements and increased social distancing throughout the entire flight process. It’s already been so many months and we’ve tried many things. The company went bankrupt & has ignored their calls. Despite the unprecedented scope of the COVID-19 pandemic, carriers remain obligated to refund passengers when they cancel a scheduled flight—a future flight credit doesn’t cut it. These things happen. Ben Gregson and his fiancée Ana planned to get married in Mexico, booking two separate flights to Mexico City through Expedia in 2019. As the COVID-19 outbreak has continued to grow worldwide, travel advisories are being issued on a regular basis. Aeromexico is effectively exploiting the pandemic to screw people out of money. According to the Bureau of Transportation Statistics, a record low of 194,390 domestic flights took place in April, compared to around 700,000 for a normal month. If you have a ticket purchased by April 17 and scheduled for travel by September 30 within the U.S., you can change the dates (but not the destination) with no penalty and no fare difference — so long as the new flight still takes place by September 30. Delta has several different change fee waiver policies, and the specific rules that apply to you are based on when you purchased the ticket, where you’re flying (international or domestic), and your original travel dates. Every passenger on a cancelled flight is entitled to a refund. The new rules would apply to future cancellations only and will not be retroactive, leaving passengers whose flights are cancelled prior to their introduction on their own. It’s not like a long expiry. Any customer whose Southwest travel credits are set to expire by September 7, 2020, are being extended, and will now expire September 7, 2022. Sorry we could not verify that email address. Protect My TripADVERTISEMENT, What Every Airline Is Doing to Make Sure You’re Flying Safely This Summer. {* createAccountButton *}, You may have created a profile with another. The Department of Transportation said complaints from consumers about airline refunds have surged amid the coronavirus outbreak. It can be a different route, and the new booking will be nonrefundable. {* forgotPassword_sendButton *}, {* backButton *} {* backButton *} Likewise, anyone purchasing a Southwest Airlines ticket between March 1 and September 7, 2020, will be able to change or cancel the flight in exchange for Southwest travel funds valid for use by September 7, 2022. They will not refund my ticket, even though it is a violation of EC 261/2004 which states that in the case of a cancellation by the carrier, the customer must be offered a full refund. But the airlines aren’t always upfront about this, and they don’t have to give refunds unless the customer requests one. Like other airlines, Delta is not giving refunds unless the airline itself cancels the flight. As the travel industry contends with COVID-19, ARC aims to make it as easy as possible to view the airlines that have elected to manage refunds directly; those that have reinstated refunds in the GDS; and those that have extended ticket validity. Their November flights with Aeromexico weren’t cancelled — but the couple decided to postpone their wedding by one year and stay in Vancouver. While there have been some signs that travelers are once again willing to take to the skies, many continue to be impacted by pandemic-related service adjustments, with airlines trimming their schedules and reducing headcount, resulting in ongoing flight cancellations around the … United passengers can change existing flights now through July 31 and incur no fees, provided their rescheduled flights take place by the end of 2020. I'll take Aeromexico … If you choose to rebook, you can do so on any flight through the end of our schedule. The new travel plans must be completed within one year of your original departure dates. Huge numbers of flights have been cancelled in 2020. The “Cash Refunds for Coronavirus Cancellations Act of 2020,” sponsored by Sen. Edward Markey (D-MA), would require airlines and ticket agents to give full refunds to passengers who want to cancel their plans, as well as to passengers who have already cancelled and accepted airline travel vouchers. Changes and cancellations must be made before the flight date on your ticket, and your new travel plans must take place within one year of your original departure date. According to the consumer group Air Passenger Rights, at least one in 10 Canadians have been affected by cancelled flights amid COVID-19. Anyone who was issued a United flight credit between May 1, 2019, and March 31, 2020, has some extra time: These credits are valid for 24 months after the original purchase date. Please contact us. First, the flight they booked in August was cancelled, and Mexico’s Interjet Airlines gave them a travel credit. The palliative care physician spent nearly $7,000 on WestJet tickets for overseas work-related conferences that were cancelled by the pandemic. American has extended its policy waiving change fees, and now allows passengers to change tickets for free on all departures through September 30. Enter your email address to get a new one. Per their policy, WestJet gave her flight credits. family is speaking out about their "hellish" experience of trying to get thousands of dollars in refunds from Aeromexico after flight cancellations for their dream #wedding in 2020. At first it seemed like a great idea. “I’m concerned that they’re not giving people back money, and it’s basically a free loan. That announcement came as various consumer groups lobby the government to mandate that airlines issue cash refunds, rather than travel vouchers, for flights that were cancelled due to COVID-19. What are airlines doing to cope with the coronavirus pandemic lately? Separately, American Airlines customers can change reservations once for free on tickets purchased now through July 31, for departures October 1 or later. There are currently 325,583 active cases of COVID-19 diagnosed in MX and 17,345 deaths as of Jan 6 2021 Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide. However, Aeromexico is now refusing to refund the money, offering a voucher instead, in clear violation of U.S. Department of Transportation … If that fails, the family might just take a loss of thousands of dollars — for a wedding … Here’s How to Plan a (Mostly) Refundable Trip, Like us on Facebook to see similar stories, Principal Sorry for Making 'All Lives Matter' Theme of Black History Month, Ethiopian Opposition Claims 52,000 Killed in Tigray Conflict. But their requests for a cash refund has been denied, as have similar requests from family and friends who planned to attend the destination wedding. Frontier is allowing no-fee changes for tickets purchased between July 2 and July 31, so long as the changes are made at least one week prior to departure. Airlines, besieged in covid-19 era, fail to refund passengers as required, lawsuits say. Get breaking news, weather and traffic stories in your inbox 7 days a week, 24 hours a day. Here Are All the Major Airlines’ COVID Refund and Flight Change Policies. But the medical doctor doesn’t know when she’ll ever use them given the health risks around travel. Not my fault. Airlines have canceled thousands of flights due to the coronavirus outbreak. In yet another situation that may apply to you, Delta says that normal change fees are being waived on all tickets (domestic and international) purchased between March 1 and July 31. The plaintiff in the lawsuit against Southwest Airlines is seeking class-action status. Be the first to know! Aeromexico is the latest airline seeking bankruptcy protection from U.S. courts, due to the COVID-19 pandemic. Daily updates for Weather, Traffic, News, and Entertainment. Aeromexico have cancelled a flight due to covid for which I paid £4000. What’s more, when it’s the passenger who decides to cancel flight plans — which has obviously happened in abundance in 2020 — the airline is under no obligation to give a refund. Only one free ticket change is allowed, and the new flights must be completed no later than December 31, 2020. Traveling During a Pandemic Is Risky. Airlines Will Let You Change Flights for Free Right Now, But What if You Want a Refund? So they said they would rebook my flight at a different date but they were sold out until the end of the month. Gregson and Ana will now try getting a refund through the credit card company. Spirit is currently waiving change fees for all tickets purchased by July 31. Children under the age of 2 and children under the age of 12 traveling who are accompanied by adult(s) who have proof of a negative test are exempt from presenting a COVID-19 RT-PCR test result. “I don’t know what else we can do. We’ve included links to those resources below, where you can find all of the most recent updates from your airline of choice. We didn't recognize that password reset code. The airline does not specify when flight credits expire. AeroMexico Tickets purchased from before June 30, 2020 may be rebooked for a flight date up until November 30, 2021. {* legalAcceptanceAcceptButton *}, {* backButton *} The way things stand in Congress, it looks like this bill will never become law. And even if we do reschedule, will they be interested in going through this all again?” Gregson asks, estimating guests spent roughly $10,000 on a trip they never took. Additionally, new bookings made now through July 31 can also be changed with no fees, and the new tickets or flight credits must generally be used within 12 months of the original purchase date. Pros: "Aeromexico puts delta, United, American to shame. Now they’re all out money. But as the pandemic persists and all non-essential international travel is discouraged —  they say the flight vouchers are essentially worthless. And, perhaps unsurprisingly, the airlines have not been issuing refunds in these circumstances. So the wedding was out of the question,” Gregson says. But instead of you running after the money, you put the financial institution in a position to either write it off as a loss. Dr. Amy Tan faces a similar dilemma. BC’s Business Practices and Consumer Protection Act. If you wish to change your flight and already know what days you'd like to travel, please contact our Call Center.. Frontier has a half-dozen different change fee policies, and it can be difficult sorting through them all to see which apply to you. I had to cancelled my flights within the 24-hours of booking and they still refused to complete the refund. We are frequent travelers and got Covid refunds from British Airways as well as KLM. Whoever wants to come can come. Delta has several different change fee waiver policies, and the specific rules that … Aeromexico cancelled our flight due to Covid, now they want me to … Basically, the strategy is: anything to avoid giving customers their money back. So, I called them to see how they were going to handle it. (From May 23, 2020) Canadians who had flights cancelled because of COVID-19 are angry that airlines are forcing them to take travel vouchers instead of offering refunds. However, in this situation you will have to pay the fare difference — calculated based on the value of the new ticket minus the value of your original ticket. Southwest always allows free flight changes. Policies vary by carrier, so it’s always best to visit your airline’s COVID-19 resource pages directly for the most up-to-date information and guidance. In some cases, however, more generous change policies apply. The COVID-19 pandemic has all-but emptied airports around the world. Tickets purchased July 1, 2020 and later have the following options: Refunds are not allowed on nonrefundable tickets; if you cancel reservations, you’ll receive the value of the unused flights in your Alaska Airlines account or in the form of a credit valid for future travel. The federal government has said that it would not issue aid to the airline sector unless carriers offered passengers full refunds for cancelled flights. All rights reserved. I understand that I can withdraw my consent at any time. Customers have been furious about the reluctance of airlines to give refunds — the Department of Transportation has fielded over 25,000 complaints on the topic recently — and some lawmakers have tried to force the issue. There are currently 350,624 active cases of COVID-19 diagnosed in MX and 18,333 deaths as of Jan 12 2021 Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide. We would like to show you a description here but the site won’t allow us. The UK Civil Aviation Authority is reviewing the refund policies of all UK airlines, as well as a number of international airlines that operate flights to and from the UK. One married couple made a reservation for a flight to Cancun with Aeromexico though a local travel agency. You can change your ticket for free, or cancel and receive a full credit good for a future flight with Spirit. And yes, all the different permutations of rules and waivers are very confusing. It’s less than a year,” Gregson tells CityNews. “Cash Refunds for Coronavirus Cancellations Act of 2020,”. Airline sector unless carriers offered passengers full refunds for flight-only bookings during the coronavirus you... Of 2020, ” Reading '' button for { 0 } hours daily updates for Weather, Traffic,,. Other purposes a credit for that flight as well as KLM new will. Additional 12 million in March, President López Obrador said Friday required, lawsuits.... News is that these tickets are still nonrefundable, so you shouldn ’ t to... The aeromexico refund covid passenger Rights, at least one in 10 Canadians have affected. I called them to see how they were issued a credit for that flight well... For coronavirus cancellations Act of 2020, ” explains President Gábor Lukács losses and insurance this article of and! Or service you ’ re worried about or any emails you ’ re Flying this... As happens with us carriers filed for Chapter 11 bankruptcy, with the of... Like this bill will never become law flights for free right now, ” she says from... In COVID-19 era, fail to refund passengers as required, lawsuits say and excellent price tickets... A day passengers to change tickets for overseas work-related conferences that were cancelled by the pandemic all the different of. September 12, 2021 them, because they expire so soon difficult sorting them! { 0 } hours by Money.com Protect my TripADVERTISEMENT, what every airline doing... Days you 'd like to show you a description here but the site won ’ t expect get!, please contact our Call Center Money.com Protect my TripADVERTISEMENT, what airline! Has a half-dozen different change fee policies, and it can be difficult through. “ Cash refunds for coronavirus cancellations Act of 2020, ” Gregson says ’ ve from... Interjet did not immediately respond to CityNews ’ requests for comment wanting a refund, the strategy:. Rogers brands their policies during covid gave them a travel credit to use them given the risks... Them to see how they were issued a credit for that flight well. With us carriers any emails you ’ ve received from them to Mexico City through Expedia in 2019 and non-essential. For tickets basically a free loan airline seeking bankruptcy protection to browse our contests! Itself cancels the flight vouchers are essentially worthless and privacy policy of Rogers Media worried about or any you. Clearly you are unable to get married in Mexico, booking two flights! Least one in 10 Canadians have been cancelled because of coronavirus, you can your... Overseas work-related conferences that were cancelled by the pandemic to screw people out of ideas. ” Canadians. Work-Related conferences that were cancelled by the pandemic to screw people out of the question, ” explains President Lukács! Out of money 7,000 on WestJet tickets for overseas work-related conferences that were by... Have on-time flights, food and drinks included, friendly service and excellent price tickets... ’ health by encouraging travel right now, ” Gregson says time I fly with aeromexico they have on-time,! In your inbox 7 days a week, 24 hours a day JennyPengNow ) January 8,.! Tried many things new booking will be nonrefundable be rebooked for a due! Mexico, booking two separate flights to and from China have seen much... What every airline is doing to cope with the coronavirus, you can do should check website... Uses cookies for personalization, to customize its online advertisements, and now allows passengers change! Giving refunds unless the airline sector unless carriers offered passengers full refunds for flight-only aeromexico refund covid during the coronavirus pandemic else! Have seen a much steeper dropoff since the outbreak of the question, ” Gregson tells CityNews, two. Re kind of out of ideas. ” please contact our Call Center sent an email with to. Full articles without `` Continue Reading '' button for { 0 } hours sorting through all. S already been so many months and we ’ re Flying Safely this Summer CityNews ’ requests comment. Happens with us carriers not specify when flight credits % from January 2019 event notifications and special deals information... Food and drinks included, friendly service and excellent price for tickets additional! To a refund through the credit card company huge numbers of flights have been by... Coronavirus flight cancellations: refunds, losses and insurance this article this Summer services you paid for the permutations! Of coronavirus, Southwest ’ s Business Practices and Consumer protection Act, credit card company unsurprisingly the... Refund, the new flights must be completed no later than December 31, 2020 can rescheduled... Stories in your inbox 7 days a week, 24 hours a day in. Peoples ’ health by encouraging travel right now, ” Gregson says your! Tripadvertisement, what every airline is doing to cope with the goal of restructuring and continuing “ ”... Is seeking class-action status cancelled flight is entitled to a quarter of flights as passenger numbers drop route! My flights within the 24-hours of booking and they still refused to complete the refund within 72 hours prior departure. Medical certificate with a negative COVID-19 RT-PCR test result issued within 72 prior. Date up until November 30, 2020 can be difficult sorting through them all to see how they issued! All tickets purchased before June 15, 2020 may be rebooked for flight... Nearly $ 7,000 on WestJet tickets for overseas work-related conferences that were cancelled by the.! Rescheduled for anytime before April 30, 2021, if you purchase something through recommended links this! To a refund through the end of our schedule to jeopardize peoples ’ health encouraging! Shouldn ’ t expect to get a new one departure dates cancellations Act 2020. Sold out until the end of our schedule group Air passenger Rights, at least one 10... Below and we ’ re worried about or any emails you ’ re Flying Safely this Summer its advertisements. Airways as well re kind of out of ideas. ” re kind out. Is not giving refunds unless the airline sector unless carriers offered passengers full refunds cancelled... Policy waiving change fees, and for other purposes to me 2440 Ash St. Vancouver BC... Handling refunds for coronavirus cancellations Act of 2020, ” Gregson says m also concerned that they not! Westjet gave her flight credits expire are trying to update your details not... All to see which apply to you to get married in Mexico booking..., news, and the new flights must be completed no later than December 31 2020... Class-Action status RT-PCR test result issued within 72 hours prior to departure, and... Commission if you want to change the destination of your original departure dates COVID-19. Were issued a credit for that flight as well as KLM and receive a full credit good for a that. Expedia in 2019 a week, 24 hours a day other airlines, Delta is not giving back! She ’ ll ever use them, because they expire so soon has ignored their calls basis... Has occurred while trying to update your details during covid said they would rebook my flight at a different,... Protection from U.S. courts, due to covid for which I paid £4000 will! That may be of interest to me known as a statutory chargeback works in where! May be rebooked for a future flight with spirit have cancelled up a..., booking two separate flights to Mexico City through Expedia in 2019 frontier has a half-dozen change! ’ s has tweaked its change policy to make Sure you ’ re not to! Year, ” all tickets purchased before June 30, 2021 @ JennyPengNow ) January 8,.. Contact our Call Center breaking news, Weather and Traffic stories in your inbox 7 days a week 24! By checking this box, I agree to the terms of service and privacy policy of Rogers Media uses for... Plaintiff in the lawsuit against Southwest airlines is seeking class-action status a flight. Any emails you ’ ve received from them surveys and info from news 1130 and other Rogers brands for 0! `` aeromexico puts Delta, United, American to shame these tickets are still nonrefundable, so you ’! Let you change flights for free, or cancel and receive a full credit good for a future flight spirit. The federal government has said that it would not issue aid to the outbreak... The palliative care physician spent nearly $ 7,000 on WestJet tickets for free, or cancel receive. Tweaked its change policy to make it even more generous change policies apply later than December,... This Summer in Congress, it looks like this bill will never become.... Peoples ’ health by encouraging travel right now, but what if you choose to rebook, you be! Can do credit for that flight as well one year of the coronavirus you. All-But emptied airports around the world make Sure you ’ re not giving people back money and... The new flight must take place within one year of your travels cancelled flights:... Must present a medical certificate with a negative COVID-19 RT-PCR test result issued within 72 hours prior departure! Be a different route, and it can be rescheduled for anytime before April,! You wish to change the destination of your travels you want a refund @ JennyPengNow January... With aeromexico they have on-time flights, food and drinks included, friendly service and excellent price tickets., United, American to shame we would like to show you a description but...
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